At Digitalhubasia, we are committed to your satisfaction with our digital products. Please carefully review our refund and returns policy below to understand how it applies to your purchase.
Overview
Due to the nature of digital products, all sales are final. However, we want you to be satisfied with your purchase, so we offer the following policy for refunds and exchanges.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- Technical Issues: If you experience significant technical issues with our product that we cannot resolve within a reasonable time frame.
- Product Not as Described: If the product does not match the description provided on our website, you may request a refund within 30 days of purchase.
To initiate a refund request, please contact us at lifesafari2022@gmail.com with the following information:
- Order number
- Reason for the refund request
- Any relevant supporting documentation or screenshots
Refund Process
Once we receive your refund request, we will review it and notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card company; processing times may vary.
- Reach out to your bank for any potential delays.
If you’ve completed these steps and still haven’t received your refund, please contact us at lifesafari2022@gmail.com.
Exchanges
We do not offer exchanges for digital products. If you encounter issues with your purchase, please reach out to our support team for assistance.
Need Assistance?
For any questions regarding refunds and returns, please contact us at lifesafari2022@gmail.com. Our customer service team is here to help and ensure your satisfaction with our digital products!
